Privacy policy
Effective Date: May 19, 2026
Proxima Tech Store, a trade name of Domeva Retail, LLC ("Company," "we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, protect, and process personal information when you visit, interact with, or make a purchase through proximatechstore.com ("Website").
By accessing or using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through your use of the Website, and from third parties.
A. Information You Provide Directly
We may collect information when you:
- Create an account
- Place an order
- Subscribe to marketing communications
- Contact customer support
- Submit forms
- Participate in surveys, contests, or promotions
- Request warranty, return, or product support
Information collected may include:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order information
- Account credentials
- Communication preferences
- Customer support communications
B. Information Automatically Collected
When you visit our Website, we may automatically collect:
- IP address
- Browser type
- Device identifiers
- Operating system
- Referring URLs
- Pages viewed
- Time spent on pages
- Clickstream data
- Approximate geographic location
- Shopping and browsing behavior
- Session information
This information may be collected through:
- Cookies
- Pixels
- Web beacons
- Tags
- Analytics tools
- Similar tracking technologies
C. Information Received From Third Parties
We may receive information from:
- Shopify
- Payment processors
- Fraud prevention providers
- Shipping carriers
- Freight carriers
- Advertising partners
- Analytics providers
- Marketing service providers
- Warranty providers
This information may include:
- Fraud-risk scores
- Order verification data
- Delivery updates
- Advertising engagement data
- Customer service information
- Publicly available information
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Manage customer accounts
- Provide customer support
- Coordinate shipping and freight deliveries
- Facilitate returns, exchanges, and warranty requests
- Verify transactions and prevent fraud
- Improve Website functionality and performance
- Personalize shopping experiences
- Conduct analytics and business reporting
- Measure advertising effectiveness
- Send marketing communications where permitted
- Comply with legal obligations
- Enforce our Terms of Service and other policies
- Protect the security of our Website and customers
3. Shopify Platform & Ecommerce Services
Our Website is hosted by Shopify Inc., which provides ecommerce infrastructure, website hosting, checkout functionality, payment processing technologies, analytics services, fraud prevention tools, and order management systems.
Your information may be processed by Shopify in accordance with Shopify's privacy practices and legal obligations.
For additional information, please review Shopify's Privacy Policy.
4. Payment Processing
Payments are processed securely through third-party payment providers.
We do not directly store complete credit card information on our servers.
Payment-related providers may include:
- Shopify Payments
- Stripe
- PayPal
- Affirm
- Apple Pay
- Google Pay
- Shop Pay
- Other providers offered at checkout
These providers process information according to their own privacy policies, security standards, and legal obligations.
5. Order Fulfillment & Dropshipping Partners
As a dropshipping retailer, we may share necessary customer information with:
- Manufacturers
- Suppliers
- Warehouses
- Shipping carriers
- Freight carriers
- Logistics providers
- Warranty service providers
- Fulfillment partners
solely for purposes such as:
- Processing orders
- Shipping products
- Coordinating deliveries
- Providing tracking information
- Facilitating warranty requests
- Processing returns and exchanges
- Preventing fraud
- Providing customer support
Information shared may include:
- Name
- Shipping address
- Phone number
- Email address
- Order details
We require service providers and fulfillment partners to use personal information only as reasonably necessary to provide services on our behalf.
6. Advertising, Analytics & Tracking Technologies
We may use analytics, advertising, and performance monitoring technologies including:
- Google Analytics
- Google Ads
- Google Merchant Center
- Google Signals
- Enhanced Conversions
- Shopify Analytics
- Email marketing platforms
- Remarketing technologies
- Other advertising and analytics tools
These technologies may collect information regarding:
- Device identifiers
- Browsing activity
- Shopping behavior
- Website interactions
- Advertising engagement
- Referral sources
We use this information to:
- Improve Website performance
- Measure advertising effectiveness
- Analyze customer behavior
- Improve product offerings
- Personalize customer experiences
- Deliver relevant advertising
7. Cookies & Similar Technologies
We use cookies and similar technologies to:
- Operate and secure the Website
- Maintain shopping cart functionality
- Remember customer preferences
- Analyze Website traffic
- Improve performance
- Support advertising and analytics activities
You may manage cookies through your browser settings.
Disabling cookies may affect Website functionality and certain features.
For additional information, please review our Cookie Policy.
8. Email & SMS Communications
By providing contact information, you may receive:
- Order confirmations
- Shipping updates
- Delivery notifications
- Customer service communications
- Warranty communications
- Promotional emails
- Marketing text messages (where consent has been provided)
You may opt out at any time by:
- Clicking the unsubscribe link in emails
- Replying STOP to marketing SMS messages
- Contacting us directly
Message and data rates may apply.
9. How We Share Information
We may disclose personal information to:
- Payment processors
- Shipping carriers
- Freight carriers
- Manufacturers
- Suppliers
- Logistics providers
- Warranty providers
- Customer support platforms
- Analytics providers
- Advertising networks
- Professional advisors
- Legal counsel
- Government authorities where legally required
- Business successors in connection with mergers, acquisitions, or asset sales
We do not sell personal information for monetary compensation and do not knowingly disclose personal information in exchange for monetary consideration.
Certain advertising, analytics, and remarketing activities may constitute "sharing" or "targeted advertising" under applicable privacy laws.
10. California Privacy Rights (CCPA/CPRA)
California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect
- Access personal information
- Request deletion of personal information
- Correct inaccurate information
- Opt out of certain sharing for targeted advertising
- Limit certain uses of sensitive personal information where applicable
To exercise these rights, contact:
We may verify your identity before fulfilling requests.
11. Additional U.S. State Privacy Rights
Residents of certain states may have privacy rights under applicable state laws.
Depending on your state of residence, you may have rights to:
- Access personal information
- Correct inaccurate information
- Delete personal information
- Obtain a copy of personal information
- Opt out of targeted advertising
- Opt out of profiling
- Appeal privacy-related decisions
To submit a request, contact:
We may request information reasonably necessary to verify your identity before processing requests.
12. Your Privacy Choices
Depending on your location and applicable laws, you may have the right to:
- Access personal information
- Correct information
- Delete information
- Restrict certain processing
- Withdraw consent
- Request data portability
- Opt out of targeted advertising
Requests may be submitted to:
We may request identity verification before fulfilling requests.
13. Automated Fraud Screening & Decision-Making
To protect customers and prevent fraud, certain transactions may be subject to automated fraud screening, risk assessment, order verification, and payment security review processes.
These processes may be performed by:
- Shopify
- Payment processors
- Fraud prevention providers
- Financing providers
Automated reviews may affect order approval, fulfillment, financing eligibility, or fraud prevention measures.
14. Data Retention
We retain personal information only as long as reasonably necessary to:
- Fulfill orders
- Provide customer support
- Process warranty claims
- Process returns and exchanges
- Maintain transaction records
- Prevent fraud
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain tax and accounting records
Retention periods vary depending on legal, operational, accounting, tax, and regulatory requirements.
15. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
Security measures may include:
- SSL encryption
- Secure payment gateways
- Fraud monitoring systems
- Access restrictions
- Secure ecommerce infrastructure
- Vendor security reviews
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
16. Data Security Incident Response
In the event of a security incident involving personal information, we may notify affected individuals, regulators, law enforcement agencies, and other parties as required by applicable law.
17. International Data Transfers
Information may be processed and stored in the United States or other countries where our service providers operate.
Our services are intended primarily for customers located within the United States.
By using the Website, you acknowledge that privacy laws may differ between jurisdictions.
18. Children's Privacy
Our Website and services are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA).
If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.
19. Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, policies, or content of third-party websites.
We encourage users to review third-party privacy policies independently.
20. Do Not Track Signals
Some browsers transmit "Do Not Track" signals.
Because there is currently no universal standard governing such signals, our Website may not respond to them at this time.
21. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updated versions will be posted on this page with a revised Effective Date.
Continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.
22. Contact Information
Proxima Tech Store
A Trade Name of Domeva Retail, LLC
Proxima Tech Store operates exclusively online and does not have a public showroom.
Email: support@proximatechstore.com
Phone: 470-264-4971
Customer Support Hours:
Monday – Sunday
8:00 AM – 7:00 PM EST
If you have questions regarding this Privacy Policy or our privacy practices, please contact us.
Thank you for trusting Proxima Tech Store. We are committed to transparency, security, and responsible handling of personal information.